56 - Inside Workers’ Compensation Claims: A Director’s View on Litigation and Investigations

56 - Inside Workers’ Compensation Claims: A Director’s View on Litigation and Investigations

56 - Inside Workers’ Compensation Claims: A Director’s View on Litigation and InvestigationsChris Tidball
Published on: 21/04/2026

In this episode of the Claim Hunter's podcast, host Chris Tidball speaks with Michelle Punturi, Director of Workers' Compensation Department at Marshall Dennehey. Michelle shares her career journey from law clerk to firm board member, and discusses key aspects of workers' comp litigation, including balancing employer and injured worker interests. The conversation covers rising medical costs, attorney fees on medical bills, and fraudulent claims, including a notable case involving a claimant secretly working multiple jobs. Michelle also explores how social media and AI are transforming investigations, while emphasizing that human judgment remains essential in navigating complex claims.

Insurance Fraud & InvestigationsBusiness & Operational EfficiencyClaims and Litigation Management